- RETURN POLICY
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
RH - C2 2.3 Inch TFT Car DVR Camera Full HD 1080P Loop Cycle Recording Parking Monitor
- Full HD 2.3 inch 1080P high resolution TFT LCD, can watching while shooting.
- Advanced H.264 video compression technology.
- Support HDMI high quality video transmission.
- Can automatically detect and start the video when the vehicle starts, support the video-recording while charging.
- 4 resolution forms can be changed for video recording.
- 30 / 60 frames per second for smooth video flow.
- Support TF memory card, up to 32GB (not included).
- Support motion detection, loop-cycle detection and G-sensor function.
- Build-in 200mAh 3.7V lithium battery, standby time: About 2 hours.
Type: Full HD Dashcam
Chipset Name: Novatek
Chipset: Novatek 96220
Internal memory: 256MB
Max External Card Supported: TF 32G (not included)
Class Rating Requirements: Class 4 or Above
Screen size: 2.3inch
Screen type: TFT
Battery Type: Built-in
Charge way: Car charger
Video Resolution: 1080P (1920 x 1080)
Video System: NTSC,PAL
Video Output : AV-Out,HDMI
Audio System : Built-in microphone/speacker (AAC)
White Balance Mode: Auto,Daylight,Fluorescent
Loop-cycle Recording : Yes
Motion Detection: Yes
Interface Type: USB 2.0
Language: English,French,German,Italian,Japanese,Simplified Chinese,Spanish,Traditional Chinese
Package weight: 0.266 kg
Product size (L x W x H): 6.50 x 6.00 x 1.50 cm / 2.56 x 2.36 x 0.59 inches
Package size (L x W x H): 17.50 x 13.50 x 8.50 cm / 6.89 x 5.31 x 3.35 inches
Package Contents: 1 x Car DVR Recorder, 1 x Car Charger, 1 x Sucker Holder, 1 x USB Cable, 1 x English User Manual
Car DVD/GPS: This model is compatible with most GPS software, although hardware specific GPS software may not run on this unit. We only provide the hardware and have no responsibility or liability for GPS software. As the wholesaler, we cannot provide any files, download links, maps or any advice relating to GPS software on this or any of our other products. Both the GPS software and map installation are the sole responsibility of the customer. These are not covered by the warranty, which is hardware-only, or our Customer Service Department.
Waranty: 3 Months
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)