- RETURN POLICY
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
A99 Dynamic Heart Rate Blood Oxygen Monitor Smart Watch with Sleep Tracking
- Heart rate monitor:
equipped with Power Pulse technology, it can real-time track your dynamic heart rate frequency of human body movement for viewing
- Blood oxygen track:
built-in dynamic monitoring, it can record your dynamic curve in order to build a healthy body
- Sleep monitor:
automatic track your sleeping time and analysis sleep quality by a chart and you can even set an alarm clock to wake you up by vibration to avoid disturbing family
- Short charging time and long standby time:
just need 2 hours charging time and get 30 days standby time, but it just can be used for 5 - 7 days under using case
- Virbration reminder: WeChat, SMS ( just support iOS system ), calls, alarm, etc.
- Life water resistant:
just suitable for washing hands or face, not for swimming or showering
- 0.66 inch OLED screen with 64 x 48 resolution ratio
- TAIWAN + Nordic 51822 chip
Bluetooth version: Bluetooth 4.0
Health tracker: Heart rate monitor,Pedometer,Sleep monitor
Notification type: Wechat
Alert type: Vibration
Other function: Alarm
Screen resolution: 64 x 48
Screen size: 0.66 inch
Operating mode: Touch Screen
Type of battery: Li-polymer Battery
Battery Capacty: 100mAh
Charging time: About 2hours
Standby time: 5 - 7 Days
People: Female table,Male table
Shape of the dial: Rectangle
Case material: ABS
Band material: Silicone
Compatible OS: Android,IOS
Compatability: Android 4.4 / iOS 8.0 and above system
Language: English,Simplified Chinese
Available color: Black,Blue,Green,Purple,White
Dial size: 4 x 3 x 1 cm / 1.57 x 1.18 x 0.39 inches
Band size: 26 x 1.9 cm / 10.24 x 0.75 inches
Product size (L x W x H): 26.00 x 3.00 x 1.00 cm / 10.24 x 1.18 x 0.39 inches
Package size (L x W x H): 14.30 x 9.80 x 4.80 cm / 5.63 x 3.86 x 1.89 inches
Package weight: 0.18398 kg
Package Contents: 1 x A99 Smart Watch, 1 x Charging Cable, 1 x Chinese-English User Manual
Warranty : 3 Months
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or email@example.com. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)