- RETURN POLICY
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
Christmas Tree Decors 5m 20 LED Solar String Light Chuzzle Shape Lamp Xmas Tree Ornament
Light up colorful home life now! The magic IP65 Water Resistant Chuzzle Shaped Solar String Light is household DIY light for hallways, stairs, trails, windows or somewhere you want. It is also perfect automobile and airplane model, architectural decorative lighting, archway, canopy and bridge edge lighting, security and emergency lighting, extensively applied in back light for signage letters, advertisement sign. Excellent ornamental light for Christmas, Spring Festival, Halloween, Thanksgiving Day etc. Their potential is only limited by your imagination.
- 5 meters string light with 20 LEDs
- Two modes: Steady, flash
- LED lifetime: 50000 hours
- IP65 water resistant, can be used in any weather
- Powered by solar energy, energy saving and environmental protection
- Solar panel: Polycrystalline silicon, 2V 100mA, 7.2 x 7.2cm ( L x W )
- Accumulator: 1.2V 600mAh Ni-MH battery
- Charging / using time: Charge 4 - 8 hours in the sun can power the string light 8 - 12 hours in steady mode and 10 - 15 hours in flash mode
- It is certificated by CE, RoHS
Material: Electronic Components,Plastic,PVC
Usage: Christmas,New Year,Party,Performance,Stage
Package weight: 0.286 kg
Package size (L x W x H): 17.00 x 9.00 x 10.00 cm / 6.69 x 3.54 x 3.94 inches
Package Contents: 1 x Christmas Props 5m 20 LEDs Solar String Light Chuzzle Style Lamp Decors Xmas Tree Decoration, 1 x Ground Plug
We do not accept any responsibility or liability for the incorrect purchase of our products. All of the products on the website are extensively tested to comply with rigorous and strict QC standards. For all of our clothing products, items and accessories, please take careful note of the precise measurements, mainly shown in centimeters (CM). As part of our company policy, we will not be able to accept returns or provide refunds for items which are the wrong size.
IPXX Rating Chart
The IP Code (or International Protection Rating, sometimes also interpreted as Ingress Protection Rating*) consists of the letters IP followed by two digits and an optional letter. As defined in international standard IEC 60529, it classifies the degrees of protection provided against the intrusion of solid objects (including body parts like hands and fingers), dust, accidental contact, and water in electrical enclosures. The standard aims to provide users more detailed information than vague marketing terms such as waterproof.
The digits (characteristic numerals) indicate conformity with the conditions summarized in the tables below. For example, an electrical socket rated IP22 is protected against insertion of fingers and will not be damaged or become unsafe during a specified test in which it is exposed to vertically or nearly vertically dripping water. IP22 or 2X are typical minimum requirements for the design of electrical accessories for indoor use.
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)