- RETURN POLICY
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
ESCAM Elf QF200 H.264 HD 960P WiFi IP Camera 1.3MP IR-cut Two-way Audio
ESCAM Elf QF200 is for a wide range application. Such as, home security protection, care for the elderly, children and pets, shops security protection, hospital patient care, real-time voice intercom, car protection, carcorder, prevent racketeer, etc.
A multi-use crossover product with latest HD and wireless transmission solution
Fashion cartoon adorable pet modeling, customized for smart home security
High definition video images, resolution 1280 x 960, 1.3MP
Using ICR dual filter switch, image looks more realistic, quality always maintains best performance in different light environment
Internal 8pcs infrared lights, effectively improve night vision clarity, low power consumption, long service life
Camera has strong magnetic body and 360 degree rotation angle, strong magnetic base can be directly adsorbed on metal objects
HD video and audio transmission, support live two-way pronunciation, intelligent noise reduction, clear sound pick-up
Using latest WiFi technology, signal transmission is stable and reliable in the wireless environment
Support max 64G TF card memory and remote video playback; can set loop-cycle recording or motion detection recording
The camera comes with AP hotspot, searches and connects directly through the mobile phone APP; it can be fixed on the car dashboard and used as a carcorder
Mobile phone APP "NETCAM", please download and install in the APP market. All functions can be set through the APP
Model: Elf QF200
Shape: Mini Camera
Technical Feature : Infrared
Specification of Power Supply: DC 5V
IP camera performance: Motion Detection,Night Vision,Real-time video capture and recording,Support video control
Wireless: WiFi 802.11 b/g/n
Mobile Access: Android
Local-storage: Micro SD card up to 64GB
Video Compression Format: H.264
Sensor size (inch): 1/4
Frame Rate (FPS): 1 - 25fps adjustable
Resolution: 1280 x 960,640 x 480
White Balance: Auto
Minimum Illumination: Color 0.6Lux F1.2, B / W 0.08Lux F1.2, 0Lux IR on
S/N Ration: 50dB and more
Electronic Shutter: 1/25 - 1/100000s
Audio Input: Built-in mic.
Audio Output: External speaker
Infrared LED: 8pcs
Infrared Distance: 5m
Operate Temperature (℃): -10 - 50 centigrade
Working Humidity (%) RH: 0 - 90 percent
Package weight: 0.354 kg
Product size (L x W x H): 6.20 x 7.50 x 9.50 cm / 2.44 x 2.95 x 3.74 inches
Package size (L x W x H): 15.50 x 9.50 x 8.50 cm / 6.1 x 3.74 x 3.35 inches
Package Contents: 1 x IP Camera, 1 x Power Adapter ( 110 - 240V Input ), 1 x USB Cable, 1 x Metal Pad, 2 x Adhesive, 2 x Screw, 2 x Expansion Bolt, 1 x Support Needle, 1 x Chinese / English User Manual
Warranty : 3 Months
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)