- RETURN POLICY
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
K88H Bluetooth 4.0 Smart Watch Heart Rate Monitor MTK2502 Gesture Control Wristwatch
- MTK2502 + Bluetooth 4.0: advanced MTK2502 chip and Bluetooth 4.0 technology, make perfect compatibility with iOS and Android system.
- Professional Static and Dynamic Heart Rate Detection: whether you are resting or doing sports, detect your heart rate accurately.
- Pedometer, Sleep Monitor, Sedentary Reminder: take care of your health, record sports data, monitor sleep, remind you to have a rest.
- Dialer, Message, Call logs, Phonebook: good for you to make or receive calls, messages and sync call log and phonebook.
- Information Push: push instant information, such as Facebook, Wechat, WhatsApp, let you receive real-time information.
- Raise Your Hand to Wake Up The Screen: raise your hand up, then the screen will wake up, it's convenient for you to see time.
- 22mm Replaceable Strap: standard 22mm watchband, you can replace it at will.
Built-in chip type: MTK2502
Bluetooth version: Bluetooth 4.0
Bluetooth calling: Call log sync,Dialing,Phone call reminder,Phonebook
Messaging: Message checking,Message reminder
Health tracker: Heart rate monitor,Pedometer,Sedentary reminder,Sleep monitor
Remote Control: Camera remote,Music remote
Find phone: Yes
Other Functions: Alarm,Calculator,Siri function,Stopwatch
Groups of alarm: 5 groups
Alert type: Ring,Vibration
Locking screen : 6 kinds
Screen resolution: 240 x 240
Screen size: 1.2 inch
Battery Type: Li-polymer
Battery Capacity: 300mAh
Power: Bulit-in Battery
People: Unisex watch
Shape of the dial: Round
Case material: Metal
Band material: Genuine Leather, Steel Band
Compatible OS: Android,IOS
Compatability: Android 4.4 / iOS 7.0 and above system
Dial size: 4.4 x 4.4 x 1.2 cm / 1.73 x 1.73 x 0.47 inches
The band width: 2.2 cm / 0.87 inches
Product size (L x W x H): 24.50 x 4.50 x 1.20 cm / 9.65 x 1.77 x 0.47 inches
Package size (L x W x H): 19.50 x 6.50 x 5.00 cm / 7.68 x 2.56 x 1.97 inches
Package weight: 0.238 kg
Package Contents: 1 x K88H Smart Watch, 1 x USB Charging Cable, 1 x English and Chinese Manual
Warranty : 3 Months
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)