- RETURN POLICY
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
Kemei KM - 3066 Rechargeable Cordless Multifunctional Epilator Defeatherer Shaver Massager Facial Cleansing Instrument for Women
6 in 1 multifunctional epilator and facial cleansing instrument.
3 methods for shaving: refined shaving, simple shaving, safe shaving.
3 methods for facial cleansing: massager with four beads, natural sponge cleaner, soft brush cleaner.
Encounter another more perfect yourself.
Rechargeable, cordless use.
Curved head for greater comfort.
Double heads for refined shaving and simple shaving.
The smart light design is convenient for your checking.
The selectable two-speed operation to accommodate different hair types.
Remove unwanted hair from legs, face, underarms, bikini line and other sensitive areas.
Dual trimmers for great efficiency.
The scope of application: leg, arm, bikini line, armpit.
Open epilator, and use the both sides of the head along the direction of hair growth to clean the long hair.
Then use the middle foil along the reverse direction of hair to clean the short hair. You could use it several times for the better effect of shaving.
Soft brush cleaner:
Selectable two-speed operation.
Use the machine with the facial cleanser could help you clean your face thoroughly.
The soft brush can clean your pores and remove grease and cosmetics.
Powered by 2 x AA batteries ( not included ).
Natural sponge cleaner:
Use the machine with the facial cleanser or scrub cleanser could help you clean your face thoroughly and remove grease and cosmetics.
You could drop the face cleanser directly on the sponge and gently stroke the face.
The massager with four beads:
Your could use it with the facial essence, then massage the face to promote absorption.
Power Type: Battery and Rechargeable
Voltage: 110V - 220V AC
Usage Time: 50 Minutes
Charging time: 8 Hours
Package weight: 0.710 kg
Product Size ( L x W x H ): 13.00 x 5.50 x 3.50 cm / 5.12 x 2.17 x 1.38 inches
Package Size(L x W x H): 29.50 x 17.00 x 6.00 cm / 11.61 x 6.69 x 2.36 inches
Package Content: 1 x Epilator, 1 x Power Cable, 1 x Shaving Head, 1 x Refined Epilating Head, 1 x Brush, 1 x Massager with Four Beads, 1 x Sponge Cleaner Head, 1 x Brush Cleaner Head, 1 x English Manual, 1 x Foot Callus Cotton Remover
Warranty : 3 Months
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or email@example.com. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)