- RETURN POLICY
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
XiaoMi MIUI TV Box Smart H.265 Decoder Google TV Player Dual Band WiFi Bluetooth 4.0 Single HDMI Connection 1GB RAM 4GB ROM
MK903V TV Box Overview:
MK903V is a smart Streaming Media Player with Andiord 4.4 OS. (Also called Internet TV BOX, set-top box, Mini PC, OTT box, etc.) Once connected this player to the HDMI interface of TV, it will convert the regular TV into a Smart TV which likes a PC. The MK903V TV Box brings high performance 4K x 2K UHD streaming from the internet and local media to your TV. The powerful Quad Core RK3288 processor with the Mali-T764 excellent GPU engine provides stellar performance for high definition video playback.
● Rockchip RK3288 Quad-Core (28nm) ARM Cortex-A17 up to 1.8GHz
● Real 4K x 2K supported, H.265 decoder
● Features 2GB RAM 8GB storage ROM (with external capacity up to 32GB)
● Operating system: Android 4.4 OS, gives you access to over 800,000 apps including Facebook, Youtube, Picasa and many others
● 2.4GHz 802.11b/g/n WiFi: Connect effortlessly in a world without wires
● Bluetooth 4.0: Easy pairing with all your devices (computer, mobile phone, keyboard, etc.)
● HDMI connector: Set up your home cinema for the best 1080P / 4K x 2K FHD multimedia experience
● Extension ports: For webcams, keyboard, mouse, external hard drives, USB sticks and more
● Support the latest HTML5, Flash11, etc.
● Support external 3G USB Dongle
Type: Mini PC
System: Android 4.4
Core: 1.8GHz,Cortex-A17,Quad Core
Max. Extended Capacity: 32G
Video format: H.264,H.263,1080P,MPEG2,MPEG-4,MPEG-1,VC-1,MVC,AVS,VP8,RV,4K x 2K
Audio format: WMA,AAC,MP3,OGG,WAV,M4A,FLAC,APE,OGA
Photo Format: JPEG,GIF,BMP
Support XBMC: Yes
WIFI: IEEE 802.11 b/g/n
Power Supply: Charge Adapter
Interface: HDMI,OTG,TF card,DC 5V,WiFi Antenna
Package weight: 0.414 kg
Product size (L x W x H): 9.00 x 3.80 x 1.20 cm / 3.54 x 1.5 x 0.47 inches
Package size (L x W x H): 16.00 x 9.40 x 5.80 cm / 6.3 x 3.7 x 2.28 inches
Package Contents: 1 x MK903V TV Box, 1 x US Plug Power Adapter, 1 x HDMI Cable, 1 x Remote Connect Cable, 1 x USB Cable, 1 x Remote Control, 1 x English User Manual
Warranty : 3 Months
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)