- RETURN POLICY
Material: Plastic (Eco-Friendly and Nontoxic)
Style: Pull Cord Switch- manual
Colors : Red, as shown
Diameter: approx. 10.8cm/4.25"
Height: approx. 9.2cm/3.62"
(1 inch= 2.54cm)
Fit for: grinding& shredding ginger, garlic, peanut, fruits, vegetable, meat and so on
1 x multifunctional speedy chopper
The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness.
Please allow 1-3cm errors , due to the Manual mearsurement.
As much as cooking is fun, I wouldn’t say the same for the tedious process of preparing to cook. Chopping up meats and vegetables can be such a chore and it is often scary if you’re an accident-prone person. Here’s the Speedy Chopper coming to your rescue. This is a set of Tupperware Speedy Chopper 300ml. It allows you to have 288 Knife Cuts in less than 15 seconds! It allow you to cut your vegetables and meats easily in less than 1 minute!
Makes Your Life Easier It also help you to cut your meats or fish very relaxed, compare to cutting them in your chopping board. You will not shed a drop of sweat when you use this Speedy Chopper; it is effortless! Even there is sudden phone call or friends giving you a surprise visit while you are doing your chopping works, you no need to worry your meat will be polluted by fly or insects as they are concealed inside your chopper container, it will make sure your ingredients stay safe and hygienic.
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)